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AGENTIC RETENTION MARKETING SUITE

The Agentic retention platform for global e-commerce brands

We’re a proven retention marketing suite that uses AI Agents to predict customer behavior, engage customers intelligently, and drive repeat purchases.

How it works
Analytics Dashboard
Feb 20 – Mar 21, 2026 · 30-day period
7d 30d 90d
Live
Assistant Attributed Revenue (AAR)
USD 24,789
↑ +24.7%
55.5% of total revenue
Unique Customers
876
↑ +8.3%
Active this period
Avg Engagement
4.8×
Stable
Interactions per customer
Revenue over time
AAR (Agentic Skills + Campaigns) · Feb 20 – Mar 21
AAR Agentic Skills Campaign
AAR
Agentic Skills
Campaign
Feb 20Feb 27Mar 7Mar 14Mar 21
Revenue breakdown
By skill type · this period
55.5%
AI-driven
Agentic Skills USD 18,399
41.2%
Campaign USD 6,390
14.3%
Trusted by e-commerce brands across various industries
50+
Trusted by global brands
29%
Better campaign performance
20%
Revenue from automated skills
+90%
Customer Satisfaction Score
Purands AI

Meaningful touchpoints beyond just notifications.

Collect zero-party data through every interaction. Predict churn and purchase intent before it happens. Engage customers with automated skills that run by themselves.

01 — Collect

Every interaction is data. Every data is insight.

We guide customers through their entire journey - answering questions, capturing behavioral signals, building a living profile.

02 — Predict

Our AI Agents just learned to think.

No rules. No static flows. Our Agentic Intelligence Engine learns from every interaction and makes dynamic, context-aware decisions.

03 — Engage

Your best marketer is now an AI Agent.

Automated skills and campaigns outperform traditional methods by 29%. Over 20% of revenue comes from Agentic Skills. Personalized. Contextual. Adaptive. Always on.

Channels

Seamlessly connect your tools

From WhatsApp to Email, Push Notifications to SMS — engage on the channels your customers actually use.

Conversational Commerce
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WhatsApp

WhatsApp — Conversational Commerce

  • Win-back campaigns, order updates and personalized offers at scale
  • Two-way conversations that feel personal, powered by AI Agents
  • Highest open rates of any channel — over 85%
Explore WhatsApp
Behavioural Email
Inbox
From: Purands AI
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34% open rate · AI Agent crafted
Email

Email — Behavioural Email

  • AI Agent crafted Emails triggered by real customer behavior
  • Up to 34% open rates with personalized subject lines
  • Purchase reminders, Cart recovery, win-backs and post-purchase flows — fully automated
Explore Email
Direct Messaging
iMessage
Flash Sale! 48h only — 25% off sitewide. Shop now
Delivered · 11:30 AM
Your cart is waiting! SAVE15 takes 15% off — offer ends midnight.
Delivered · 11:45 AM
SMS Campaigns

SMS — Direct Messaging

  • Flash sales, restock alerts and loyalty nudges delivered instantly
  • High open-rate texts that reach customers wherever they are
Explore SMS
On-Site Personalization
Recommended for you
x
Based on your purchase history
Web Assistant

Web Assistant — On-Site Personalization

  • Dynamic on-site experiences tailored to each visitor in real time
  • Smart popups and banners based on purchase history
  • Product recommendations that convert browsers into buyers
Explore Web Assistant
Push Notifications
Lock Screen
Purands AI
now
Your wishlist item is back!
The Vitamin C Serum you loved is back in stock. Grab it now.
Dismiss
Shop Now
Mobile App

Mobile App Push — Push Notifications

  • Behavior-based push at the exact moment customers are ready to act
  • Wishlist restock, price drops and abandoned cart alerts
  • Appears directly on the lock screen — impossible to miss
Explore Mobile App Push
Solutions

Built for your industry

Retention challenges are not one-size-fits-all. Purands speaks your vertical's language.

Turn pet parents into loyal subscribers

Pet care customers have high emotional investment and repeat purchase potential. Purands capitalizes on subscription nudges, restock timing, and product affinities to maximize LTV.

12%
Increase in repeated orders with predictive restock reminders and personalized WhatsApp messages
— Heads Up For Tails, Singapore
Pet care

HUFT grew repeat orders with Agentic skills

Purands-powered restock nudges and personalized WhatsApp messages drove a 12% increase in repeated orders for HUFT.

Turn one-time buyers into repeat customers

Consumer goods customers build routines around the products they trust. Purands tracks purchase behavior, sends timely restock messages, and re-engages inactive buyers before they switch to another brand.

29%
Higher repeat order rate compared to traditional email-led retention flows
— Aire, Singapore
Consumer Goods

Aire grew repeat purchases with Purands

Purands used purchase signals, restock reminders, and personalized WhatsApp messages to drive more consistent repeat orders for Aire.

Make every order occasion a return visit

Food and beverage brands win on timing and repeat behavior. Purands tracks ordering patterns, sends personalized offers at the right moment, and brings customers back before they choose another option.

11%
More returning customers through personalized re-engagement
— The Kebabsmith
Food & Beverage

The Kebabsmith increased repeat orders with Purands

Purands used ordering signals and personalized WhatsApp offers to turn more first-time buyers into repeat customers.

Build habits that drive repeat purchases

Skincare customers follow predictable replenishment cycles. Purands predicts when they are likely to run out and triggers personalized restock nudges before they buy elsewhere.

10%
Of total revenue now comes from fully automated retention skills
— Minimalist
Skincare & Beauty

Minimalist retained customers at scale with Purands

Ingredient-driven personalization and automated restock skills helped Minimalist turn first-time buyers into loyal repeat customers.

Success story

Real results, not just numbers

See how Purands transforms e-commerce businesses from the ground up.

"Since using Purands, our campaign conversion doubled and revenues went up. The additional customer profiling improved our engagement, and they took care of most of our CS inquiries, saving us 65% in support costs."
Head of e-commerce
B2K Pets, Singapore
+90%
Customer Satisfaction Score
65%
CS cost cut
+18%
Revenue uplift
Woohoo Pets — customer retention case study with Purands
Singapore's premium pet e-commerce
★★★★★ Verified customer
"We were blasting emails to segments and getting terrible results. Purands showed us what real personalization looks like — our email open rates tripled and customer lifetime value climbed month on month."
Marketing lead
Freia247
Email open rate
42%
LTV increase
+22%
Revenue uplift
Freia247
Freia247
Fashion & lifestyle e-commerce
★★★★★ Verified customer
"The WhatsApp skills alone recovered customers we'd written off as lost. ROI was visible within the first 30 days. The setup was remarkably smooth and the AI just keeps winning customers back."
Founder
The Kebabsmith
30d
Time to ROI
11%
More returning customers
Win-back rate
Food & beverage, Singapore
★★★★★ Verified customer
Integrations

Seamlessly connect your tools

Purands plugs into the tools you already use. Set up in hours, not weeks.

Shopify
WooCommerce
Google Analytics
Meta Ads
Gorgias
Yotpo Reviews
Judge.me Reviews
Partners

Backed by industry leaders

Partnered with Microsoft Azure, Google, Meta and SMU to deliver enterprise-grade AI for growing brands.

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personalized demo today

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