# Purands

> Purands is an Agentic Retention Marketing Suite for e-commerce brands. It uses autonomous AI agents (not static rule-based flows) to predict customer churn, personalize engagement across WhatsApp, Email, SMS, and Push, and automate win-back and replenishment campaigns. Founded in Singapore, serving 20+ global brands including Minimalist, Heads Up For Tails, and B2K Pets.

Key differentiators:
- AI Agents make per-customer decisions autonomously - no manual rules or flow builders
- Multi-channel orchestration: WhatsApp, Email, SMS, Push, Web Assistant, Mobile App
- Conversational zero-party data collection (no forms or popups)
- Dynamic per-customer discounting by propensity, not blanket segment-wide codes
- Industry-specific models for Beauty, Pet Care, Food & Beverage, and Consumer Goods
- Proven results: +90% CSAT, 3x win-back rates, 65% lower support costs, ~30-day time to ROI
- Message-tier pricing with no per-contact "contact tax"; Growth plan from USD 249/month

## Product Features
- [Agentic Skills](https://purands.com/features/agentic-skills): Autonomous AI agents for retention - checkout recovery, win-back, replenishment
- [Agentic Concierge](https://purands.com/features/agentic-concierge): 24/7 AI customer support across web and WhatsApp
- [Agentic Email](https://purands.com/features/agentic-email-generator): AI-generated, ready-to-send email campaigns
- [Profiling & Identities](https://purands.com/features/profiling): Unified, self-updating customer profiles from every touchpoint

## Channels
- [WhatsApp](https://purands.com/channels/whatsapp): Native two-way AI conversations at ~90% open rates
- [Email](https://purands.com/channels/email): AI-built email journeys, deliverability-first
- [SMS](https://purands.com/channels/sms): High-conversion text with AI timing
- [Web Assistant](https://purands.com/channels/web-assistant): On-site AI concierge that converts browsers to buyers
- [Mobile App](https://purands.com/channels/mobile-app): Behavior-based push notifications

## Solutions by Industry
- [Skincare & Beauty](https://purands.com/solutions/skincare): Per-product replenishment timing
- [Pet Care](https://purands.com/solutions/petcare): Feeding-cycle reorder automation
- [Consumer Goods](https://purands.com/solutions/consumer-goods): Household usage-cycle reorders and bundles
- [Food & Beverage](https://purands.com/solutions/food-beverage): Habit-based reorder journeys

## Pricing
- [Pricing](https://purands.com/pricing): Growth USD 249/mo, Pro USD 499/mo, Enterprise USD 999/mo, plus Custom. All channels included in every plan; no per-channel or per-contact fees.

## Comparisons
- [Why Purands - full comparison](https://purands.com/compare): Purands vs Klaviyo, Braze, MoEngage, Netcore, Omnisend, CleverTap
- [Purands vs Klaviyo](https://purands.com/compare/klaviyo)
- [Purands vs MoEngage](https://purands.com/compare/moengage)
- [Purands vs CleverTap](https://purands.com/compare/clevertap)

## Blog
- [The Complete Guide to Agentic Retention Marketing (2026)](https://purands.com/blog/agentic-retention-marketing)
- [What Is Agentic Marketing?](https://purands.com/blog/agentic-marketing-explained)
- [How to Choose a Retention Marketing Platform in 2026](https://purands.com/blog/retention-marketing-platform-guide)
- [The Best Klaviyo Alternative for WhatsApp-First Retention](https://purands.com/blog/klaviyo-alternative)
- [Skincare Retention Playbook](https://purands.com/blog/skincare-retention-guide)
- [Pet Care Reorder Automation](https://purands.com/blog/petcare-reorder-automation)

## Contact
- [Book a demo](https://purands.com/book-demo): Free 30-minute demo with a live ROI projection
- Email: meg@purands.com