Web Assistant · Always On

Your smartest
shop assistant.

An AI that greets every visitor by name, surfaces the right product, and recovers carts before they close the tab.

See it live
Purands AI Online · responds instantly
Hi, I need something for dry hair.
Hey! How can I help you today?
You got any hydrating shampoo?
Of course! Here are some top picks for you:
After some time…
Hi Ravi! Back again? Your cart has 2 items — shall I apply your loyalty discount?
Yes please!
Done! LOYAL10 applied. Your total is now SGD 84. Ready to checkout.
Type a message...
Use Cases

One assistant. Every moment.

From first visit to repeat order — AI Agents handles every touchpoint.

Product Recommendations

Surfaces the right item based on browse history, past purchases, and loyalty tier — without the customer having to search.

Cart Recovery

Detects exit intent and nudges customers with a timely offer before they leave — 2x CVR improvement on average.

Order Status

Instant "where is my order" answers — no email needed. Purands pulls live tracking data and replies in seconds.

Loyalty and Rewards

Shows points balance, next tier milestone, and redemption options mid-browse — turning passive visitors into repeat buyers.

Personalisation

Knows them before they say a word.

Purands AI Agents loads the customer's full profile the moment they land — purchase history, loyalty tier, open carts, preferred products. Every conversation starts personalised.

11%
Uplift in returning customers within 30 days
Purchase history — last 12 months
Browse behaviour — current session, previous sessions
Loyalty tier and points balance
Cart value and abandonment history
Setup

Live in under a day.

Connect your store, enable the Web AI Assistant and the Assistant starts learning.

1

Connect your store

Link your product catalogue, customer database, and loyalty program. Purands syncs in real time.

2

Enable the Web AI Assistant

Activate the assistant from your Purands dashboard — no developer needed.

3

AI Agents starts learning

The assistant begins personalising conversations immediately, getting sharper with every interaction.

Results

Browsers become buyers.

From global brands running the Purands Web Assistant.

11%
Uplift in returning customers
85%
Reduction in CS Costs
2x
CVR on cart recovery

Put Purands AI on your storefront.
Today.

See the Web Assistant live in your store within a day.