Solutions - Food & Beverage

Turn first-time tasters into
habitual repeat buyers

Food and beverage customers reorder on dynamic consumption patterns. Purands maps these individual habits and reaches out at exactly the right moment on WhatsApp, Email, and beyond, before cravings take them elsewhere.

See how it works

Trusted by food & beverage brands globally

+10 F&B global brands
Proven results

Numbers food & beverage brands
actually care about

Every stat below comes from F&B brands running live on Purands.

25%
Of total revenue now comes from fully automated retention outreach
4×
Higher repeat purchase frequency vs brands without retention automation
86%
Average WhatsApp message open rate for reorder campaigns
38%
Better campaign performance vs traditional email-only campaigns
See it in action

Retention that feels personal.
Scales like a machine.

A real reorder campaign running right now for a food & beverage brand on Purands.

Skills · WhatsApp Live
Weekly Reorder Skill
Food & Beverage · Oat Milk Series
25%
Revenue from Skills
Repeat purchase rate
86%
Msg open rate
Open rate
86%
Click rate
57%
Converted
39%
How it works

Purands reads your customers'
consumption habits

No manual segmentation. No campaign calendars. Just AI that knows when to act.

Habit Cycle Mapping

Same basket, completely independent outreach. Oat milk depletes on a rapid 2-day rhythm while premium coffee beans track independently on a longer window. Two products, two timelines, two habit-based touchpoints.

Oat milk · 6-packNudge in 2 days
Coffee beans · 500gNudge in 2 weeks
Same basket · two independent timelines

Taste Profile Matching

A customer who loves dark roast coffee is likely to love cold brew and coffee accessories. Purands maps flavor affinities to recommend what fits their taste - not just what's on sale.

Multi-Channel Delivery

WhatsApp gets 86% open rates. Email handles bulk subscription orders. Push recaptures lapsed buyers. Purands picks the right channel per customer - automatically, every time.

Customer story

Kebab Smith retained customers at scale with Purands

Order habit personalization meets AI timing. Purands modeled Kebab Smith's reorder cycles, automated re-engagement nudges, and built loyalty journeys that required zero campaign management from their team.

25%
Of total revenue now comes from fully automated Purands retention outreach
- Kebab Smith · Food & Beverage
The Kebabsmith
Food & Beverage

Habit-aware retention. Zero manual effort.

Purands handled 100% of reorder and win-back journeys - no briefs written, no segments built, no campaigns scheduled.

Use cases

Every retention scenario,
handled automatically

Purands runs these journeys for F&B brands from day one - no setup required.

Reorder

Habit-Based Reorder Nudges

Based on purchase frequency and portion size, Purands triggers personalized reorder nudges before customers run out - and before their next grocery run replaces you.

Win-back

Lapsed Buyer Recovery

When a customer hasn't ordered in 14 days, Purands re-engages them with a personalized message referencing their last flavor or product - not a generic discount blast.

Discovery

New Flavour Introduction

When you launch a new SKU, Purands matches it to customers most likely to love it based on their taste history - and gets it in front of them before launch week ends.

Abandoned cart

Checkout Recovery

Customers browse during lunch and forget to check out. Purands follows up within the hour with a cravings-trigger message and a same-day delivery incentive that converts.

Loyalty

Loyalty & Subscription Tiers

Purands tracks purchase frequency and automatically surfaces loyalty milestones - exclusive flavour previews, subscriber-only pricing, and free delivery on auto-reorder.

WhatsApp

Conversational Reorders

Customers reply "reorder" and Purands handles the rest - confirms their last order, applies subscriber discount, and links to a pre-filled cart. All on WhatsApp.

Get started

Ready to run retention
on autopilot?

Free demo. Real ROI projections for your brand. No commitment needed.