Solutions - Skincare & Beauty

Turn first-time buyers into
loyal subscribers

Skincare customers follow predictable replenishment cycles. Purands reads those signals and reaches out at exactly the right moment - on WhatsApp, Email, and beyond.

See how it works

Trusted by skincare & beauty brands globally

Freia247
+15 Skin-care global brands
Proven results

Numbers skincare brands
actually care about

Every stat below comes from beauty brands running live on Purands.

10%
Of total revenue now comes from fully automated retention outreach
2×
Conversion rate improvement on abandoned checkout recovery
84%
Average WhatsApp message open rate for restock campaigns
29%
Better campaign performance vs traditional email-only campaigns
See it in action

Retention that feels personal.
Scales like a machine.

A real restock campaign running right now for a skincare brand on Purands.

Skills · WhatsApp Live
Restock Reminder Skill
Skincare & Beauty · Niacinamide Series
10%
Revenue from Skills
CVR vs email alone
84%
Msg open rate
Open rate
84%
Click rate
52%
Converted
31%
How it works

Purands reads your customers'
skincare signals

No manual segmentation. No campaign calendars. Just AI Agents that knows when to act.

Purands rejects rigid basket-level triggers and static flows. The engine models individual usage lifecycles independently for every product in a customer's routine. For example, while a 30ml vitamin C serum depletes and prompts a message at day 50, a larger hydrating toner bought in the same basket tracks along a separate timeline, triggering a distinct reorder nudge weeks later, exactly when that specific bottle runs low.

Replenishment Timing

Purands models your product's usage lifecycle - 30ml serum, daily use, 60 days. It reaches out at day 50, before they run out or shop elsewhere.

Ingredient Affinity Matching

A customer who buys Niacinamide is likely to need SPF and Vitamin C next. Purands maps ingredient affinities to recommend what fits their routine, not just what's trending.

Multi-Channel Delivery

WhatsApp gets 84% open rates. Email closes repeat buyers. Push recaptures lapsed ones. Purands picks the right channel per customer - automatically, every time.

Customer story

Minimalist retained customers at scale with Purands

Ingredient-led personalization meets AI timing. Purands modeled Minimalist's replenishment cycles, automated restock nudges, and built loyalty journeys that required zero campaign management from their team.

10%
Of total revenue now comes from fully automated Purands retention outreach
- Minimalist · Skincare & Beauty
Minimalist
Skincare & Beauty

Routine-aware retention. Zero manual effort.

Purands handled 100% of Minimalist's restock and win-back journeys - no briefs written, no segments built.

Use cases

Every retention scenario,
handled automatically

Purands runs these journeys for skincare brands from day one - no setup required.

Restock

Replenishment Reminders

Based on product size and usage patterns, Purands triggers personalized restock nudges before customers run out - and before they find a competitor.

Win-back

Lapsed Customer Recovery

When a customer hasn't bought in 60 days, Purands re-engages them with a personalized message referencing their last product - not a generic promo blast.

Routine

Skincare Routine Builder

After someone buys a serum, Purands recommends the next compatible step - cleanser, SPF, moisturizer - turning a single purchase into a full routine.

Abandoned cart

Checkout Recovery

Cart abandonment in skincare is high - customers research ingredients before buying. Purands follows up with ingredient education and limited-time offers that convert.

Loyalty

Loyalty & VIP Tiers

Purands tracks lifetime spend and automatically surfaces loyalty milestones - exclusive early access, birthday offers, and VIP replenishment discounts.

WhatsApp

Conversational Reorders

Customers reply "reorder" and Purands handles the rest - confirms their last product, applies loyalty discount, and links directly to a pre-filled cart. All on WhatsApp.

Get started

Ready to run retention
on autopilot?

Free demo. Real ROI projections for your brand. No commitment needed.