Account Executive, US (Enterprise D2C)

The role

The US is our biggest growth market and this role owns new business in it. You will sell an agentic retention platform to mid-market and enterprise D2C brands, competing against the incumbent campaign tools that most of them have outgrown.

This is a full-cycle role: source, qualify, run discovery, run the demo, build the business case, negotiate, close, and hand off cleanly to implementation. You will have growth support generating pipeline alongside you and a founder in any deal where it helps. What you will not have is a manager telling you how to sell.

What you will do

• Own new business in the US market: mid-market and enterprise D2C brands, typically Shopify Plus, typically doing meaningful repeat-purchase volume.
• Run competitive displacement deals. Most of our wins involve a brand moving off a legacy campaign platform, so you will need to be fluent in what those tools do well and where they run out of road.
• Build the case for change with the people who feel the pain: heads of retention, CRM and lifecycle leads, growth leads, and increasingly founders themselves.
• Sell an agentic product to buyers who are curious about AI and rightly sceptical of AI claims. Honest and technically credible beats hypey, every time.
• Sharpen the US playbook as you go: qualification criteria, discovery framework, objection handling, competitive positioning.
• Feed the roadmap. You will be closest to what the US market is asking for next.
• Represent Purands properly, in a market where the category is still being defined.

What we are looking for

• Four or more years closing SaaS, with a track record in martech, retention, lifecycle, e-commerce infrastructure, or customer engagement platforms.
• You have sold into D2C or e-commerce brands and you understand their economics: contribution margin, repeat rate, LTV to CAC, why retention gets budget in a hard year.
• You have carried and hit a quota in the 500k to 1.5m USD range.
• You generate your own pipeline as well as working what comes to you. The best people here do both.
• You can hold a technical conversation about data, integrations and deliverability without needing an engineer in the room for every call.
• You write well. In a remote, cross-timezone company, written clarity is most of the job.

Nice to have

• Experience at a retention, lifecycle or customer engagement platform.
• An existing network among US D2C brands or the agencies that serve them.
• Experience selling WhatsApp or conversational commerce into the US market, where it is still early.

Compensation

Competitive base plus uncapped commission, structured roughly fifty-fifty at target, plus meaningful equity. We will be straightforward about numbers on the first call.